Refund Policy

OPTINARY, a global brand (hereinafter referred to as the “Company”) may from time to time, at its sole and absolute discretion, offer cashback offers to its Customers, in accordance with the rules set out herein.

This Cashback Policy is an integral part of the Company’s Terms and Conditions  (hereinafter referred to as the “Agreement”). Any general terms of the Agreement will apply to this Policy, unless explicitly excluded.

By accepting the terms and conditions described in this Policy, the Customer confirms that he/she is aware of and understands the rules and criteria applicable to the cashback offer(s) made available on the platform. Any Cashback redemption will be subject to this Policy.

The Company reserves the right, in its sole discretion, and without prior notification, to modify, update, and withdraw this Policy.

Individual promotions may have additional terms and conditions that will supersede or contribute to the terms and conditions stated herein. Please carefully check all terms and conditions associated with a Cashback before claiming it. If the terms and conditions of the individual promotions conflict with this Policy, the individual terms of the promotion will apply.

  1. Definitions
  • Cashback redemption – means a one-time amount added to the Client’s trading account upon fulfilling the conditions set for the cashback offer and reaching the required trading volume within the specified time.
  • Trading Volume – means the required trading volume specified at the time of sign-up that the client needs to satisfy in order to complete the terms of the Cashback Program.
  • Cashback duration period – each cashback offer has a certain duration period that starts from the first day of sign-up and can last up to 14 days (deadline). The duration of the Cashback is subject to change at the sole discretion of the Company.
  1. Scope, Applicability and Exclusion of Offer.
  • Unless otherwise stated in the specific promotion, cashback is only available to clients who have made at least one successful deposit into their trading account and have accepted the terms and conditions outlined in this Policy.
  • The Client will be entitled to the redemption of Cashback upon reaching the required trading volume within the time frame provided.
  • In the event that an incorrect technical setup or failure of any kind results in the incorrect amount of cashback being placed in your account, the Company reserves the right to rectify this by removing any winnings received and re-adding the reward with the correct setting.
  • Any hint of fraud, manipulation, cashback arbitrage or other forms of deceptive or fraudulent activity based on the provision of the offers may render the account blocked, along with any and all accrued profits.
  • In case you violate this policy, any cashback redemption will be voided on the account. In case you were able to redeem the cashback, the redeemed amount will be removed manually.
  • Regardless of the currency that may be advertised, cashback will always be credited according to the currency your account is set to.
  • Unless otherwise stated, cashback will only be granted to users who have verified their account. In the situation where a cashback balance is granted to users who have not validated their account, the Company reserves the right to request account validation prior to the withdrawal of any cashback redeemed.
  • The conditions of the Cashback program may vary according to the Customer’s region.
  • The Client acknowledges and agrees that the Company reserves the right, at any time, for any reason and without justification, to cease offering cashback offers under the Cashback Policy.
  1. Activation, Withdrawal Requirements and Conditions.
  • Each time you open a position on the platform, regardless of the outcome of the trade, the corresponding Trading Volume will be taken into account for the calculation of cashback. As your Trading Volume accumulates, you will be able to see the progression in the  activation progress bar located in the top right corner of the screen.
  • Only open positions on the following instruments that are expired will be taken into account for the fulfillment of the cashback conditions: Turbo Options; Binary options; Digital Options.
    • When trading with Digital Options, only open positions at the current price of the asset (“spot price”) will be eligible for the fulfillment of the cashback requirements.
  • Trades with equal result (the strike price equal to the expiry price) are not counted in the calculation of the required Trading Volume. In addition, the Company shall only consider the net turnover of similar trades (i.e., trades that are opened at the same time with the same asset and expiry time, but in different directions).
  • In the event that you do not meet the cashback requirements under this section 3 within the specified time frame, you will not be entitled to receive the Cashback withdrawal.
  • In the event that you meet the cashback requirements under this section 3 in a timely manner, but do not claim the cashback in the appropriate section in your account, you will not be entitled to receive the Cashback redemption.
  • Within the duration period of the Cashback, if you lose the deposited funds, you have the right to make a new deposit and continue trading with the progress of the saved cashback.
  • If/when the user reaches the necessary cashback requirements, they can request the credit of the Cashback redemption money to their trading account balance by clicking on “Get Cashback”. Cashback redemption funds can be withdrawn at any time and/or can be used for trading purposes.
  • The maximum cashback redeemed from withdrawable funds is 1,000 USD. Any cashback greater than the amount applied will be removed from your account.
  • In case of unavailability to continue the cashback program, the Customer may interrupt his/her participation after the end of the Cashback duration period.

 

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